Refund Policy – At Do Pal Sath Ke, customer satisfaction is our priority. We strive to provide quality food, beverages, and services. This Refund Policy outlines the conditions under which refunds may be granted.

Order Accuracy – Customers are encouraged to review their orders carefully before confirming them. Once an order has been prepared or served, refunds may not be available except in cases of errors made by our restaurant.

Food Quality Concerns – If you are dissatisfied with the quality of your order, please notify us immediately. We will review the concern and may offer a replacement, store credit, or refund at our discretion.

Cancelled Orders – Orders cancelled before preparation begins may be eligible for a full refund. Once food preparation has started, cancellation requests may not qualify for a refund.

Online Payments – Refunds for eligible online payments will be processed through the original payment method used during the transaction. Processing times may vary depending on your payment provider or bank.

Delivery Orders – Refund requests related to delivery delays, missing items, or incorrect orders should be reported as soon as possible after receiving the order. Appropriate action will be taken after verification.

Non-Refundable Situations – Refunds will generally not be issued for personal taste preferences, orders consumed substantially, or issues reported after an unreasonable period following delivery or service.

Policy Changes – Do Pal Sath Ke reserves the right to modify this Refund Policy at any time without prior notice. Continued use of our services indicates acceptance of the latest version of this policy.